Good evening fellow nomads,
For the final part of my Kiko series, this is the hotly awaited post detailing the breakthrough I made when shopping in store which turned the experience around from being an utter disappointment into a proper success, and led to us discovering lots of lovely looking products. I won't keep you in suspense any longer - here's the key. Go downstairs!
Despite being signposted and not particularly hidden, nobody seems to notice that there is a downstairs (I certainly hadn't before) and nobody really goes down there. When I noticed the stairs I was actually pretty unsure as to whether I was going into a staff only area but persevered anyway, and I'm so glad I did. So there is a whole other floor down there with exactly the same products as the floor above (minus perhaps one or two limited edition items or sale stuff) only with more space, a greater range out on display, and not many other people around. There are also helpful staff about, who, as it's pretty quiet down there, can actually spare you some time to explain the products. Lastly, there’s an area for people to have their make up done although we didn't see this in action when we were there.
Despite being signposted and not particularly hidden, nobody seems to notice that there is a downstairs (I certainly hadn't before) and nobody really goes down there. When I noticed the stairs I was actually pretty unsure as to whether I was going into a staff only area but persevered anyway, and I'm so glad I did. So there is a whole other floor down there with exactly the same products as the floor above (minus perhaps one or two limited edition items or sale stuff) only with more space, a greater range out on display, and not many other people around. There are also helpful staff about, who, as it's pretty quiet down there, can actually spare you some time to explain the products. Lastly, there’s an area for people to have their make up done although we didn't see this in action when we were there.
I have to say, finding the downstairs made all the difference. I could take my time to look at the products properly, all the shades were out and you could properly get swatching without heaps of people barging around you. They have little stations with cleansers and wipes so you can clear your hand of swatches and start again, and as previously mentioned they even have rolls of tape which you can use to swatch the nail varnishes – very handy. And you will definitely get the urge to swatch, once you see the display awaiting you.
Good things:
- Great colour ranges on their make up
- Great quality products, as far as I have tried
- Easy to swatch
- Downstairs
- Pretty low prices, given the high quality of products
Bad things:
- The shades don’t have names in store, only numbers. Not really a problem, but you have to go online to find the shade name
- So far I have yet to be impressed by any of their limited editions
- Too busy upstairs
- Assistants can sometimes be a bit too busy to help, especially upstairs
- Empty palettes have no mirror and an opaque lid, which I've ranted about before, but to cut a long rant short for me it's kind of the worst of both worlds. I’d rather have a mirror or a transparent lid, not just plain opaque
My picks
- Clicks range 4 pan - review here
- Nail varnishes (whatever colour takes your fancy) - review here
- Extra Volume Lip gloss.
- Good range of empty travel containers, reasonably priced.
There’s currently a promo whereby you get a free lipstick if you spend over £25, both in store and online, so do go and check this out if you can. Sadly we missed this by just a couple of days (hate that) but I'm happy to share the love anyway.
Have you tried Kiko? Did you go downstairs??
-Rachel
-Rachel
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